Samsung Galaxy Portal GT-I5700 Factory data reset

Performing a hard reset  Samsung Galaxy Portal GT-I5700.   Before you do a hard reset you should try first to do a soft reset. If you have to do a soft reset and did not resolve the problem , you can do a hard reset.

Some of the reasons to do a hard reset, your equipment does not work properly even if you have to do a soft reset. You are strongly encouraged to do a hard reset if you are going to sell or give your device to other people, to protect your personal data and privacy.

You need to remember that doing a hard reset will erase all your data including internal data and external ( memory card). Make sure before doing a hard reset to back up your data, after performing a hard reset the data can not be taken back because the data is permanently erased.

Hard reset can be done in several ways, through the Settings menu, via hardware in case you can not access the Settings menu and the third way to enter codes, this is the extreme way in which you have to enter the code and execute it, it will not no confirmation and choice at all .

Performing Soft Reset

If your phone hangs or does not responding, try to Press and hold power key about 10 seconds.  It will rebooting automatically.  Or try to remove and re insert the battery and SIM Card ( If available ).

Performing a hard reset

Warning! All data will be erased from device memory, including system and application data, settings and downloaded applications. Back up your important data.  The device will restore to factory settings.

  1. select Apps from home screen
  2. select Settings 
  3. select Privacy 
  4. select Factory data reset
  5. select Reset phone 
  6. select Erase everything.

To avoid permanent damage to your device, do not restart your device while a reset procedure is underway.

Hard reset via external hardware keys by entering android system recovery

    1. Turn off the device
    2. Press dan hold Volume Up button and Power Button simultaneously till the screen turns up and Samsung logo blinks for two times.
    3. Then release the power key but keep the Volume Up key pressed till you see Android system recovery screen.
    4. select wipe data / factory reset using Volume Down key to highlight.
    5. Press home key.
    6. select reboot system now
    7. Press home key.

Only do this if you can not do it via Setting menu.

Readers Comments (2)

  1. Whenever i go to the setting-privacy-factory date reset-reset phone, the will pop up “Force Close”. This always happen that is why i cannot reset it. Is there any other way?

    • You can reset from external hardware key by entering Android System Recovery Mode, read above i have updated this post

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